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## The Project of motivational system in a service company

### Monika Karolina Antosz

#### Abstract

Summary The subject of the work is the Project of motivational system in a service company. It would not make sense for a person to function without motivation. Each of us wants to take care of his or her health, get additional training, have a place to live and have a permanent job. Thanks to motivation, people are willing to engage in various activities and undertakings that depend on the goal we want to achieve. Such situations may occur as one-offs - less motivational effort and may also have a repetitive character, which usually requires more motivational effort. Through motivation, a person takes up many challenges - he or she wants to do something that is influenced by external motives. Therefore, motivation can be defined as the factors pushing to action or reaction, which is the result of an unsatisfied need. The rationale for taking up the subject of work was to identify and conduct an analysis of the existing motivation system in a service company and on this basis to draw conclusions and develop changes that would affect the more effective functioning of the company. The analysis of the above issues allowed for the development of the purpose and scope of work. The purpose of the work was to create a new , effective system of motivation based on salary and non-wage motivation factors, analysis of the current incentive system and the development of a new incentive system. Thanks to the research conducted among the employees, it was possible to determine the elements requiring modification in the current motivation system. The needs of employees played the greatest role in creating the new motivation system. By creating a new motivation system, it will bring benefits for both employees and the company. The work system consists of six chapters divided into subchapters, in which the basic aspects of motivation systems are presented. The first chapter presents the justification for the choice of the topic and the purpose and scope of the work. The second chapter presents the issues related to motivation. The description includes the basic concepts of motivation, its scope and classification. The third chapter is devoted to the analysis of the service company, including the presentation of the mission of the company, individual departments of the company with the scope of responsibilities. In this chapter, the pros and cons of the existing incentive system were also pointed out and a survey was conducted among the employees of the company. On the basis of the obtained information, a project task was formulated. The fifth chapter concerns the research part of the work, while the sixth chapter is a summary of the presented resarch referring to the conducted analyses and research method.
Diploma type
Engineer's / Bachelor of Science
Diploma type
Engineer's thesis
Author
Monika Karolina Antosz (FoM) Monika Karolina Antosz,, Faculty of Management (FoM)
Title in Polish
Projekt systemu motywacyjnego w wybranym przedsiębiorstwie usługowym
Supervisor
Krystyna Lamparska-Jasińska (FoM/CIE) Krystyna Lamparska-Jasińska,, Chair of Innovativeness and Entrepreneurship (FoM/CIE)Faculty of Management (FoM)
Certifying unit
Faculty of Management (FoM)
Affiliation unit
Chair of Innovativeness and Entrepreneurship (FoM/CIE)
Study subject / specialization
, Inżynieria Zarządzania
Language
(pl) Polish
Status
Finished
Defense Date
12-06-2019
Issue date (year)
2019
Reviewers
Tadeusz Kubik (FoM/CIE) Tadeusz Kubik,, Chair of Innovativeness and Entrepreneurship (FoM/CIE)Faculty of Management (FoM) Krystyna Lamparska-Jasińska (FoM/CIE) Krystyna Lamparska-Jasińska,, Chair of Innovativeness and Entrepreneurship (FoM/CIE)Faculty of Management (FoM)
Keywords in Polish
Słowa kluczowe: motywacja, system motywacji, czynniki motywacyjne
Keywords in English
Key words: motivation, motivation system, motivation factors
Abstract in Polish
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praca_pI_WZ_Antosz_Monika_280059.pdf
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Identyfikator pracy APD: 26780

Uniform Resource Identifier
https://repo.pw.edu.pl/info/bachelor/WUT3ac01a8be7764583a74396247bc39ecf/
URN
urn:pw-repo:WUT3ac01a8be7764583a74396247bc39ecf

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