Assessing the suitability of airport ground handling agents

Jacek Skorupski , Iwona Grabarek , Anna Kwasiborska , Sebastian Czyżo


Aircraft ground handling is an essential part of an air operation and deter-mines its punctuality and safety. Ground support equipment vehicles (GSE) are used in most of the handling tasks. This puts certain requirements on the candidates for ground handling agents, especially on their psychophysical features. This study aimed at determining a professional profile of the can-didate, defining expectations and requirements for the future employee and developing a quantitative method of assessing suitability for work as a GSE operator. Since some features characterizing the employee are not measura-ble, and the relations between features are imprecise and often subjective, fuzzy models based on linguistic variables were used to build the assessment method. A computer implementation of the fuzzy inference system was used for the assessment of exemplary candidates for the position of fuel tanker operator. The obtained results show that the applied approach makes it pos-sible to easily compare the candidates’ suitability for work at this position. The simulation experiments also showed that the method allows for the crea-tion of individualized training programs based on partial assessments of in-dividual traits of candidates.
Author Jacek Skorupski (FT / DATE)
Jacek Skorupski,,
- Department of Air Transport Engineering
, Iwona Grabarek (FT / IMST)
Iwona Grabarek,,
- Division of Information and Mechatronic Systems in Transport
, Anna Kwasiborska (FT / DATE)
Anna Kwasiborska,,
- Department of Air Transport Engineering
, Sebastian Czyżo (FT / DATE)
Sebastian Czyżo,,
- Department of Air Transport Engineering
Journal seriesJournal of Air Transport Management, ISSN 0969-6997, e-ISSN 1873-2089
Issue year2020
Article number101763
Keywords in EnglishGround Support Equipment, GSE, fuzzy model, aircraft ground handling, airport management
ASJC Classification1408 Strategy and Management; 3308 Law; 3313 Transportation; 2308 Management, Monitoring, Policy and Law
Languageen angielski
SCZ_IGR_AKW_JSK_19_12_11.pdf 389.12 KB
Score (nominal)100
Score sourcejournalList
ScoreMinisterial score = 100.0, 09-06-2020, ArticleFromJournal
Publication indicators WoS Citations = 0; Scopus Citations = 0; Scopus SNIP (Source Normalised Impact per Paper): 2018 = 1.616; WoS Impact Factor: 2017 = 2.038 (2) - 2017=2.111 (5)
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