Investigating the Links of Interpersonal Trust in Telecommunications Companies

Helena Bulińska-Stangrecka , Anna Bagieńska


The purpose of this paper is to determine if there are links between interpersonal trust and competences, relations, and cooperation in Polish telecommunications companies. It examines which factors affect trust in co-workers and managers in sustainable organizations. The paper surveys a sample of 175 employees of telecommunications companies in Poland by means of a questionnaire. The results indicate that competences, relations, and cooperation are related to interpersonal trust. Regression analysis showed that competences and relations predict a significant variance in trust amongst co-workers. Additionally, cooperation contributes to prediction of trust in managers. Given the importance of trust in sustainable organizations, better comprehension of which factors are related to team confidence provides valuable information for stakeholders and about how to improve interpersonal trust in sustainable organizations.
Author Helena Bulińska-Stangrecka (FASS / DPSSFT)
Helena Bulińska-Stangrecka,,
- Department of Philosophy of Science, Sociology, and Fundamentals of Technology
, Anna Bagieńska
Anna Bagieńska,,
Journal seriesSustainability, ISSN 2071-1050, (A 20 pkt)
Issue year2018
Publication size in sheets0.8
Keywords in Englishinterpersonal trust; sustainable organizations; competences; relations; cooperation
ASJC Classification2308 Management, Monitoring, Policy and Law; 2105 Renewable Energy, Sustainability and the Environment; 3305 Geography, Planning and Development
Languageen angielski
Score (nominal)20
ScoreMinisterial score = 20.0, 11-03-2019, ArticleFromJournal
Ministerial score (2013-2016) = 20.0, 11-03-2019, ArticleFromJournal
Publication indicators Scopus SNIP (Source Normalised Impact per Paper): 2016 = 0.911; WoS Impact Factor: 2017 = 2.075 (2) - 2017=2.177 (5)
Citation count*1 (2019-04-17)
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* presented citation count is obtained through Internet information analysis and it is close to the number calculated by the Publish or Perish system.