Analysis of Uncertainty as a Factor Influencing Aircraft Boarding Process Reliability

Jacek Skorupski , Beata Płanda

Abstract

Boarding of passengers is one of the key processes in ground handling of an aircraft. It has a significant impact on the time of the entire service. Its extension or shortening changes the time of the aircraft’s stay at the airport, which is especially important from the air carrier’s profit point of view. So far, many boarding strategies have been developed, which boil down to determining the order of passengers entering the aircraft. Their effectiveness is strongly dependent on various kinds of disturbances, and especially on whether it is possible to make passengers comply with the established order of entry. The concept of boarding process reliability by using systems theory was defined in the article. This allows for its formal analysis, for example using the FRAM method. Such analysis was carried out, allowing to identify those types of uncertainties that may have the greatest impact on the reliability of boarding. The measurements were carried out, the purpose of which was to quantify disturbances caused by passengers not complying with the adopted boarding procedure and the type of deviation from the procedure. We have found that passengers are generally reluctant to adapt to the rules of boarding, even in the case of a simple back-to-front strategy. All this indicates that the reliability of the boarding process must be estimated having regard to the uncertainty of this type. The analysis of the essence, sources and types of uncertainty was carried out and a measure was developed, allowing for a general study of the impact of uncertainty on the reliability of the aircraft boarding process.
Author Jacek Skorupski (FT / DATE)
Jacek Skorupski,,
- Department of Air Transport Engineering
, Beata Płanda (FT / DATE)
Beata Płanda,,
- Department of Air Transport Engineering
Pages3055-3062
Publication size in sheets0.5
Book Michael Beer, Zio Enrico: Proceedings of the 29th European Safety and Reliability Conference, 2019, Research Publishing , ISBN 978-981-11-2724-3, 4315 p.
Keywords in English Ground handling, aircraft boarding, disturbances, uncertainty analysis, risk, reliability
DOIDOI:10.3850/978-981-11-2724-3_0370-cd
Languageen angielski
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Analysis of Uncertainty as a Factor Influencing Aircraft Boarding Process Reliability.pdf 685.14 KB
Score (nominal)5
Score sourcepublisherList
ScoreMinisterial score = 5.0, 16-01-2020, ChapterFromConference
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