How Organizational Trust Affects the Market Position: The Mediating Role of Innovativeness and Operational Efficiency. Empirical Results

Anna Sankowska


This study was conducted in 202 enterprises listed on the Warsaw Stock Exchange and provides documented evidence for a significant indirect impact of organizational trust on their market position through its effect on innovativeness and an improvement on efficiency. These findings contribute to understand how trust inside an organization is translated into market performance. In addition, the reported results suggest a stronger influence of organizational trust on a firm's market position than on its operational efficiency.
Author Anna Sankowska (FPE / IOPS)
Anna Sankowska,,
- The Institute of Organization of Production Systems
Journal seriesINNOVAR-Revista de Ciencias Administrativas y Sociales, ISSN 0121-5051
Issue year2016
ASJC Classification1406 Marketing; 1408 Strategy and Management; 3321 Public Administration; 3312 Sociology and Political Science; 1402 Accounting
Languageen angielski
Score (nominal)15
Score sourcejournalList
ScoreMinisterial score = 0.0, 30-01-2020, ArticleFromJournal
Ministerial score (2013-2016) = 15.0, 30-01-2020, ArticleFromJournal
Publication indicators Scopus Citations = 1; Scopus SNIP (Source Normalised Impact per Paper): 2016 = 0.204; WoS Impact Factor: 2012 = 0.058 (2)
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* presented citation count is obtained through Internet information analysis and it is close to the number calculated by the Publish or Perish system.
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