How Organizational Trust Affects the Market Position: The Mediating Role of Innovativeness and Operational Efficiency. Empirical Results

Anna Sankowska

Abstract

This study was conducted in 202 enterprises listed on the Warsaw Stock Exchange and provides documented evidence for a significant indirect impact of organizational trust on their market position through its effect on innovativeness and an improvement on efficiency. These findings contribute to understand how trust inside an organization is translated into market performance. In addition, the reported results suggest a stronger influence of organizational trust on a firm's market position than on its operational efficiency.
Author Anna Sankowska IOSP
Anna Sankowska,,
- The Institute of Organization of Production Systems
Journal seriesINNOVAR-Revista de Ciencias Administrativas y Sociales, ISSN 0121-5051
Issue year2016
Vol26
Pages9-24
DOIDOI:10.15446/innovar.v26n61.57117
Languageen angielski
Score (nominal)15
ScoreMinisterial score = 0.0, 28-11-2017, ArticleFromJournal
Ministerial score (2013-2016) = 15.0, 28-11-2017, ArticleFromJournal
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